OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
220 ratings and 106 comments received in the last 90 days.
20 May 2025
A friendly and relaxed experience.
18 May 2025
No complaints at all.
06 May 2025
The car I purchased was to my specification, competitively priced, and the overall service and presentation of the new vehicle by Stuart Taylor and his colleagues at Group 1 was excellent
01 May 2025
Gary was a great person to deal with. Not pushy at all & very informative.
27 April 2025
Very satisfied, as previously said, it was a very professional environment and did not feel pushed into making a decision there and then !
27 April 2025
Group 1 Stansted were very good.
07 April 2025
they found the bmw of spec i liked and gave a very good deal in changing over my 135 series i had only 2 years for a new shape one and was kept in loop alway through to collection.
03 April 2025
I was made to feel that my buying a car was a special moment
02 April 2025
Warmest of welcomes. Andy couldn't do enough for us.
28 May 2025
See above
26 May 2025
Service was well priced Asked not to have car washed however it was !!
26 May 2025
Overall job was done well.
25 May 2025
Question about service interval not answered.
24 May 2025
Pleasant business like atmosphere putting the customer first.
23 May 2025
The experience I received was satisfactory to my expectations.
21 May 2025
Courteous, well informed service
19 May 2025
easy to use
19 May 2025
Kept me up to date throughout the whole process
18 May 2025
Everything was completed thoroughly and efficiently.
25 May 2025
Nothing at all to complain about. The whole process went smoothly and efficiently.