OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
175 ratings and 101 comments received in the last 90 days.
06 July 2025
1st classsedvice
03 July 2025
Very informative and all run amoothly
26 June 2025
As above
06 June 2025
Lovely service
05 June 2025
Everyone that we dealt with was very personal and friendly.
04 June 2025
Communication was outstanding, very satisfied
04 June 2025
Great
03 June 2025
As above we were extremely satisfied with the excellent service and delivery of our new car
25 May 2025
Nothing at all to complain about. The whole process went smoothly and efficiently.
13 July 2025
Very good service
13 July 2025
Everything that needed to be done, was done, and professionally
11 July 2025
Again, everything was professional
11 July 2025
Very good service. The only missed item, my car wasn't washed after it's repair. It wasnt a big issue, but just didn't happen when I was told ot was arranged.
07 July 2025
The staff I ancountered were all very pleasant and helpful. The issue i had with my X5 was diagnosed and resolved.
07 July 2025
Very impressed with the help Abby gave me.
07 July 2025
Do you the job
06 July 2025
I checked car in and advised front desk I was busy working and was kindly given a desk with power sockets to work from, and a coffee and biscuit! Abbie was very informative on work untaken and the team also washed the car before returning
06 July 2025
From the moment I arrived I was dealt with immediately and my car taken care of
06 July 2025
Friendly staff but outside wash needs improvement
13 July 2025
Gary took time to understand what we wanted and then was able to find a suitable vehicle quickly.