OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
170 ratings and 97 comments received in the last 90 days.
03 July 2025
Very informative and all run amoothly
26 June 2025
As above
06 June 2025
Lovely service
05 June 2025
Everyone that we dealt with was very personal and friendly.
04 June 2025
Communication was outstanding, very satisfied
04 June 2025
Great
03 June 2025
As above we were extremely satisfied with the excellent service and delivery of our new car
25 May 2025
Nothing at all to complain about. The whole process went smoothly and efficiently.
20 May 2025
A friendly and relaxed experience.
07 July 2025
Very impressed with the help Abby gave me.
07 July 2025
Do you the job
07 July 2025
The staff I ancountered were all very pleasant and helpful. The issue i had with my X5 was diagnosed and resolved.
06 July 2025
Friendly staff but outside wash needs improvement
06 July 2025
I checked car in and advised front desk I was busy working and was kindly given a desk with power sockets to work from, and a coffee and biscuit! Abbie was very informative on work untaken and the team also washed the car before returning
06 July 2025
From the moment I arrived I was dealt with immediately and my car taken care of
05 July 2025
Amazing
05 July 2025
Josh in service gave me regular feedback
05 July 2025
This is my second visit this year, 2025 and it appears the online check in and then speaking to the service department within 2 days of arrival , the two systems are not aligned. As I have to relay what I put on the online portal to the service team
05 July 2025
All staff were very favourable and knowledgeable
06 July 2025
1st classsedvice